BoostWin Privacy Policy
Date: March 19, 2025
At Playora N.V. (boostwin1.top), we value your privacy. This Policy describes how we handle your data on our website, via email at [email protected], and during phone calls and LiveAgent support. We are committed to protecting your information by complying with all applicable laws.
Definition of Terms
- Account: Your unique account for accessing our Services, created after identity verification.
- Company: Playora N.V. (registration number 164245, Curaçao), owner of boostwin1.top.
- Service: The website, its features, online games, and other interactive services.
- Website: boostwin1.top.
- Personal Data: Any information that allows your identification (passport details, financial data, IP addresses, data on website activity).
- Processing of Personal Data: Any actions with your data (collection, storage, transfer, modification, deletion).
- Regulatory Compliance: Adherence to laws (AML, CFT, KYC, responsible gaming).
- Third Parties: Partners and service providers with whom we may share data.
- Consent: Your permission for data processing, which can be withdrawn.
Contacts
boostwin1.top is operated by Playora N.V. (Hanchi Snoa 19, TRIAS building, Willemstad, Curaçao, registration number 164245). The company is licensed by the Curaçao Gaming Control Board (license No. OGL/2024/456/0257 dated October 18, 2024).
For data-related inquiries (viewing, correcting, deleting, transferring), please contact us at:
- Email: [email protected]
- Postal address: Hanchi Snoa 19, TRIAS building, Willemstad, Curaçao
What data, for what purpose, on what basis, and for how long we process
We are the controller of your personal data and determine the purposes and methods of its processing.
| Purpose | Legal Basis | Personal Data Used | Personal Data Retention Period |
|---|---|---|---|
| Verification | Legal Obligation | Passport/document, receipts, payment screenshots, geolocation, IP address, online identifiers | 2 years after the last contact, unless objected to |
| Providing access to Services | Contract | Email address | 6 months after service provision or as required by law |
| Sending offers and bonuses | Consent | Email address, phone number | 1 year after the last contact, unless objected to |
| Marketing research | Legitimate Interest | Gender, geolocation, website visit data, web requests, browser type, language, pages visited, URL, platform type, clicks, time on pages | 2 months after the last contact, unless objected to |
| Providing Services (deposits/withdrawals) | Contract | Payment and financial information, transaction history | 2 weeks after service provision |
Sources of Personal Data
We receive your data directly from you (browser, email, phone, LiveAgent) to provide services and improve their quality.
Cookies
Information about cookies is available in our Cookie Policy.
Data Storage and Processing
Personal data is stored in the EU or other jurisdictions that meet data protection standards. When transferring data outside the EEA, appropriate safeguards are applied (e.g., standard contractual clauses).
Who we share data with
Data may be shared with selected partners for operational, regulatory, and security purposes, provided that data protection standards are met. Examples of partners:
- Hotjar: User experience analysis (EU).
- OneSignal: Customer engagement (USA).
- LiveAgent: Online support.
- Google Tag: Website and advertising performance measurement.
For financial transactions, data may be transferred to third-party payment systems.
Exceptions to Disclosure
Your data may be disclosed upon legal demand (regulatory authorities, courts) or to protect our rights, property, interests, user safety, and public interest.
In cases of fraud or illegal activity (manipulation, money laundering), we reserve the right to transfer information to other operators, financial institutions, banks, payment systems, and law enforcement agencies.
For research on gambling addiction prevention, data may be anonymized and provided to relevant institutions.
We conduct security checks to confirm the accuracy of your data and the legality of using the Services. By using the Services, you agree to the processing and disclosure of data to third parties for verification and fraud prevention.
Protection of Minors
Our Services are available only to individuals aged 18 or older, or the legally established age. We use strict age verification measures (documents, automated monitoring) and immediately delete data of minors. We encourage parents to use parental controls.
Automated Decisions
We do not use automated decision-making or profiling based on your personal data.
Your Rights
You have the right to:
- Access: Obtain confirmation of the processing of your data and access to it.
- Rectification: Request correction of inaccurate information.
- Erasure: Request deletion of your personal data.
- Restriction of Processing: Restrict the processing of your data.
- Data Portability: Receive your data in a structured format for transfer to another controller.
Withdrawal of Consent
You can withdraw consent to data processing at any time by contacting us. This will not affect the lawfulness of processing prior to withdrawal. We will inform you of the possible consequences of withdrawal.
Complaint
If you believe your privacy rights have been violated, you can file a complaint with the EU supervisory authority or the Curaçao Gaming Regulator. We recommend contacting us directly first to resolve any issues.
Legal Disclaimer
Our Services are provided “AS IS” and “AS AVAILABLE”. We take measures to protect data, but cannot guarantee absolute security due to cyber threats. We are not responsible for system failures, cyberattacks, indirect damages, or errors on third-party websites.
Agreement to Privacy Policy
Use of our Services signifies your agreement to this Policy, which is the sole and complete version. This Policy should be read in conjunction with the Terms and Conditions. We may make changes, which will be published on the website. Continued use of the Services after changes means acceptance of the new Policy. Please review it regularly.
Other Terms
All versions of the Policy, other than English, are provided for informational purposes. In case of discrepancies, the English version shall prevail.